About Us / Our Mission

One Source Homecare is a local provider you can count on, and reach 24/7. We are a leading provider of home infusion, compounding, and specialty pharmacy services. One Source Homecare is known in the industry for providing a high level of personalized care to hundreds of patients every day.

We can help eliminate costly hospital IV treatments by providing intravenous medications administered in a patient's home, nearby clinic, or doctor's office. Our professional support program includes 24/7 access to Clinical Pharmacists, Dietitians, and Infusion Nurses.

By integrating the various divisions of One Source, we are able to provide a comprehensive course of medical treatments and services to our patients. This unique approach significantly increases the quality of care for our patients and health care providers.

Our scope of clients include: individuals, hospitals, nursing homes, hospice facilities, out-patient clinics, group homes, and a variety of other medical service providers and institutions.

Qualifications and Capabilities

From the moment we receive an infusion referral through therapy conclusion, One Source provides highly-skilled, compassionate care.

Our outstanding qualifications and first-class capabilities include:

  • JCAHO accreditation for all One Source services.
  • PCCA Member.
  • Specially trained Infusion & Compounding Pharmacists.
  • Nursing Coverage with experienced nurses who specialize in IV infusions.
  • Clinical support for parenteral and enteral nutrition.
  • USP 797 compliant and certified sterile product compounding facility.
  • Infusion medications, supplies, and pumps to meet all clinical requirements.
  • Written policy and protocols for the safe administration of infused drugs.

If you have any questions about the types of services we have to offer please contact us.

Medical Equipment/Surgical Supplies

White Plains Surgical Supplies, a subsidiary of One Source Homecare offers full range of medical equipment and surgical supplies. They offer affordable solutions to all of your home health care needs. We have a full range of Orthopedic Bracing and Supports with a certified Fitter onsite.

In addition to providing excellent service, we offer a full line of medical products/surgical supplies including:

  • Wheelchairs
  • Walkers & Rollators
  • Bath Safety (Bath Tub Chairs, Commodes)
  • Seating/positioning equipment
  • Scooters & Power Wheel Chairs
  • Wheelchair Ramps
  • Lift Chairs & Patient Lifts
  • Compression stockings
  • BP Monitors, Stethoscopes
  • Incontinent products (Diapers, Under pads)
  • Urology (Catheters, Leg Bags)
  • Ostomy Supplies, Wound care
  • Oxygen & Respiratory Services
  • CPAP, Masks & Accessories
  • Diabetic Shoes
  • Orthopedic Shoes
  • Complete Foot Care Supplies
  • Ankle Braces, Cam Walker, Fracture Boots
  • Knee Braces, Post-OP, ACL/MCL, OA, Unloader Brace
  • Lumbar Back Braces, LSO, TLSO
  • Cervical Collars and Neck Braces
  • Pillows & Wedges
  • Compression Socks

Home Health Care

One Source Homecare partners with many agencies in its service area to provide Home Health Services if needed. You can visit our Business Associate’s websites for more information.

Ameritech Homecare Agency
www.ameritechhomecare.com

VNS of New York / Westchester
www.vnsny.org

Dominican Sisters Family Health Services
www.dsfhs.org


HIPAA

As required by the Privacy Regulations Promulgated Pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GAIN ACCESS TO YOUR IDENTIFIABLE HEALTH INFORMATION.

PLEASE REVIEW THIS NOTICE CAREFULLY.


A. OUR COMMITMENT TO YOUR PRIVACY

ONE SOURCE is dedicated to maintaining the privacy of your identifiable health information. In conducting our business, we will create records regarding you and the treatment and services we provide to you. We are required by law to maintain the confidentiality of health information that identifies you. We also are required by law to provide you with this notice of our legal duties and privacy practices concerning your identifiable health information. By law, we must follow the terms of the notice practices that we have in effect at the time.

To summarize, this notice provides you with the following important information:

  • How we may use and disclose your identifiable health information
  • Your privacy rights in your identifiable health information
  • Our obligations concerning the use and disclosure of your identifiable health information

The terms of this notice apply to all records containing your identifiable health information that are created or retained by ONE SOURCE. We reserve the right to revise or amend our notice of privacy practices. Any revision or amendment to this notice will be effective for all of your records our company has created or maintained in the past, and for any of your records we may create or maintain in the future. ONE SOURCE will post a copy of our current notice in our corporate offices in a prominent location, and you may request a copy of the most current notice from our office or you can access it on our website at www.umed.com.

B. IF YOU HAVE QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT:

Jay Thaker, Privacy/Regulatory Compliance
One Source Homecare Services
PO Box 72, White Plains, NY 10602-0072.

C. WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION IN THE FOLLOWING WAYS.

  1. Treatment means the provision, coordination or management of your health care, including consultations between health care providers regarding your care and referrals for health care from one health care provider to another. For example, your primary care physician assigned by your health insurance carrier, who coordinates all of your general health care, may need to know your history of urinary tract infections which is maintained by your urologist. Therefore, your primary care physician (PCP) may review your medical records to assess whether you have potentially complicating conditions and to appropriately order treatment and medical supplies.
  2. Payment. ONE SOURCE may use and disclose your identifiable health information in order to bill and collect payment for the items you receive from us. For example, we may contact your health insurer to certify that you are eligible for benefits (and for what range of benefits), and we may provide your insurer with details regarding your treatment to determine if your insurer will cover, or pay for, your medical supplies. We also may use and disclose your identifiable health information to obtain payment from third parties that may be responsible for such costs. Also, we may use your identifiable health information to bill you directly for items.
  3. Health Care Operations means the support functions of our business related to treatment and payment, such as quality assurance activities, case management, receiving and responding to complaints, compliance programs, audits, and other administrative activities. For example, we may use your medical information to evaluate the performance of our staff in providing service to you and other business planning activities.

D. USE AND DISCLOSURE OF YOUR IDENTIFIABLE HEALTH INFORMATION IN CERTAIN CIRCUMSTANCES

  1. Disclosures Required by Law. ONE SOURCE will use and disclose your identifiable health information when we are required to do so by federal, state or local law.
  2. Health Oversight Activities. ONE SOURCE may disclose your identifiable health information to a health oversight agency for activities authorized by law. Oversight activities can include, for example, investigations, inspections, audits, surveys, licensure and disciplinary actions; civil,, administrative, and criminal procedures or actions; or other activities necessary for the government to monitor government programs, compliance with civil rights laws and the health care system in general.
  3. Lawsuits and Similar Proceedings. ONE SOURCE may use and disclose your identifiable health information in response to a court or administrative orders, if you are involved in a lawsuit or similar proceeding. We also may disclose your identifiable health information in response to a discovery request, subpoena, or other lawful process by another party involved in the dispute, but only if we have made an effort to inform you of the request or to obtain an order protecting the information the party has requested.
  4. Workers’ Compensation. ONE SOURCE may release your identifiable health information for workers’ compensation and similar programs.

Supply Shipment Reminders. ONE SOURCE may use and disclose medical information to contact you as a reminder that you need to confirm or authorize shipment of your monthly medical supply order.

Product Alternatives. ONE SOURCE may use and disclose medical information to tell you about or recommend possible medical supply options or alternatives that may be of interest to you.

Health-Related Benefits and Services. ONE SOURCE may use and disclose medical information to tell you about health-related benefits or services that may be of interest to you.

Individuals Involved in Your Care or Payment for Your Care. ONE SOURCE may release medical information about you to a friend or family member who is involved in your medical care. We may also give information to someone who helps pay for your care. We may also tell your family or friends your condition and that you are in the hospital. In addition, we may disclose medical information about you to an entity assisting in a disaster relief effort so that your family can be notified about your condition, status and location.

Research. Under certain circumstances, ONE SOURCE may use and disclose medical information about you for research purposes. For example, a research project may involve comparing the health and recovery of all patients who utilized one medical management methodology to those who utilized another, for the same condition. All research projects, however, are subject to a special approval process. This process evaluates a proposed research project and its use of medical information, trying to balance the research needs with patients' need for privacy of their medical information. Before we use or disclose medical information for research, the project will have been approved through this research approval process, but we may, however, disclose medical information about you to people preparing to conduct a research project, for example, to help them look for patients with specific medical needs, so long as the medical information they review does not leave the facility. We will almost always ask for your specific permission if the researcher will have access to your name, address or other information that reveals who you are, or will be involved in your care at the hospital.

To Avert a Serious Threat to Health or Safety. ONE SOURCE may use and disclose medical information about you when necessary to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone able to help prevent the threat.

Military and Veterans. If you are a member of the armed forces, ONE SOURCE may release medical information about you as required by military command authorities. We may also release medical information about foreign military personnel to the appropriate foreign military authority.

Public Health Risks. ONE SOURCE may disclose medical information about you for public health activities. These activities generally include the following: to prevent or control disease, injury or disability; to report births and deaths; to report child abuse or neglect; to report reactions to medications or problems with products; to notify people of recalls of products they may be using; to notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition; to notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.

Law Enforcement. ONE SOURCE may release medical information if asked to do so by a law enforcement official: In response to a court order, subpoena, warrant, summons or similar process; To identify or locate a suspect, fugitive, material witness, or missing person; About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person's agreement; About a death we believe may be the result of criminal conduct; About criminal conduct at the hospital; and In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.

Inmates. If you are an inmate of a correctional institution or under the custody of a law enforcement official, ONE SOURCE may release medical information about you to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide you with health care; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

E. YOUR RIGHTS REGARDING YOUR IDENTIFIABLE HEALTH INFORMATION

You have the following rights regarding the identifiable health information that we maintain about you:

  1. Confidential Communications. You have the right to request that ONE SOURCE communicate with you about your health and related issues in a particular manner or at a certain location. For instance, you may ask that we contact you at home, rather than work. In order to request a confidential communication, please specify the requested method of contact, or the location where you wish to be contacted. ONE SOURCE will accommodate reasonable requests. You do no need to give a reason for your request.
  2. Requesting Restrictions. You have the right to request a restriction in our use or disclosure of your identifiable health information for treatment, payment or health care operations. Additionally, you have the right to request that we limit our disclosure or your identifiable health information to individuals involved in your care or the payment for your care, such as family members and friends. We are not required to agree to our request; however, if we do agree, we are bound by our agreement except when otherwise required by law. In order to request a restriction in our use or disclosure of your identifiable health information, you must make your request in writing to the ONE SOURCE Privacy Compliance Officer. Your request must describe in a clear and concise fashion: (a) the information you wish restricted; (b) whether you are requesting to limit our company’s use, disclosure or both; and (c) to whom you want the limits to apply.
  3. Inspection and Copies. You have the right to inspect and obtain a copy of the identifiable health information that may be used to make decisions about you, including patient medical records and billing records. You must submit your request in writing to the ONE SOURCE Privacy Compliance Officer, in order to inspect and/or obtain a copy of your identifiable health information. ONE SOURCE may charge a fee for the costs of copying, mailing, labor and supplies associated with your request. ONE SOURCE may deny your request to inspect and/or copy in certain limited circumstances; however, you may request a review of our denial.
  4. Amendment. You may ask us to amend your health information if you believe it is incorrect or incomplete, and you may request an amendment for as long as the information is kept by or for our organization. To request an amendment, your request must be made in writing and submitted to the ONE SOURCE Privacy Compliance Officer. You must provide us with a reason that supports your request for amendment. ONE SOURCE will deny your request if you fail to submit your request (and the reason supporting the request) in writing. Also, we may deny your request if you ask us to amend information that is: (a) accurate and complete; (b) not part of the identifiable health information kept by or for ONE SOURCE; (c) not part of the identifiable health information which you would be permitted to inspect and copy; or (d) not created by ONE SOURCE, unless the individual or entity that created the information is not available to amend the information.
  5. Accounting of Disclosures. All of our clients have the right to request an “accounting of disclosures”. An “accounting of disclosures” is a list of certain disclosures ONE SOURCE has made of your identifiable health information. In order to obtain an accounting of disclosures, you must submit your request in writing to the ONE SOURCE Privacy Compliance Officer. All requests for an “accounting of disclosures” must state a time period which may not be longer than six years and may not include dates before April 14, 2003. The first list you request within a 12 month is free of charge, but ONE SOURCE may charge you for additional lists within the same 12 month period. ONE SOURCE will notify you of the costs involved with additional requests, and you may withdraw your request before you incur any costs.
  6. Right to a Paper Copy of this Notice. You are entitled to receive a copy of our notice of privacy practices. You may ask us to give you a copy of this notice at any time. To obtain a paper copy of this notice, contact the ONE SOURCE Privacy Compliance Officer.
  7. Right to File a Complaint. If you believe your privacy rights have been violated, you may file a complaint with ONE SOURCE or with the Secretary of the Department of Health and Human Services. To file a complaint with ONE SOURCE, contact the ONE SOURCE Privacy Compliance Officer at ONE SOURCE. All complaints must be submitted in writing. To file a complaint with the Secretary, please contact: Office for Civil Rights U.S. Department of Health and Human Services 200 Independence Avenue, S.W. Room 509F, HHH Building Washington, D.C. 20201 OCR Hotlines-Voice: 1-800-368-1019 You will not be penalized for filing a complaint.
  8. Right to Provide an Authorization for Other Uses and Disclosures. ONE SOURCE will
    obtain your written authorization for uses and disclosures that are not identified by this notice or permitted by applicable law. Any authorization you provide to us regarding the use and disclosure of your identifiable health information may be revoked at any time in writing. After you revoke your authorization, we will no longer use or disclose your identifiable health information for the reasons described in the authorization. Please note, we are required to retain records of our services.